Terms and Conditions
Effective Date: 15/12/2024
Welcome to Wiso Technics and Communications Ltd (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our products and services, including but not limited to audiovisual systems, CCTV, electrical installations, solar water heaters, and remote control gates. By accessing or using our services, you agree to comply with and be bound by these Terms. If you do not agree, please refrain from using our services.
1. Scope of Services
We provide the following services:
- Installation, maintenance, and repair of audiovisual systems.
- Design and setup of CCTV security solutions.
- Electrical installation and maintenance services.
- Installation and servicing of solar water heaters.
- Supply and setup of remote control gate systems.
Details of each service will be outlined in individual agreements or invoices provided to you.
2. User Responsibilities
By engaging our services, you agree to:
- Provide accurate and complete information necessary for us to deliver our services.
- Grant us access to your premises, as required, for installation, maintenance, or repair purposes.
- Use our products and services in compliance with all applicable laws and regulations.
- Notify us promptly of any issues or defects in our products or services.
3. Payments and Billing
- Payment terms, including fees and due dates, will be outlined in your service agreement or invoice.
- Full payment must be made as per the agreed terms unless otherwise stated.
- Late payments may result in service suspension, additional fees, or legal action.
4. Warranties and Disclaimers
- We provide warranties for our products and services as specified in individual agreements.
- While we strive for excellence, we do not guarantee uninterrupted or error-free operation of our systems.
- We are not liable for damages arising from misuse, unauthorized modifications, or external factors beyond our control.
5. Limitation of Liability
To the fullest extent permitted by law:
- Our liability for any claims related to our services or products is limited to the amount you paid for those services or products.
- We are not responsible for indirect, incidental, or consequential damages, including but not limited to loss of profits, data, or goodwill.
6. Termination of Services
We reserve the right to terminate or suspend our services immediately if:
- You breach these Terms.
- Payment obligations are not met.
- External factors, such as legal or regulatory requirements, necessitate termination.
Upon termination, any outstanding payments will remain your responsibility.
7. Intellectual Property
- All designs, software, and documentation provided by us remain our intellectual property unless explicitly stated otherwise.
- You may not copy, modify, or distribute our intellectual property without prior written consent.
8. Privacy
Your use of our services is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review our Privacy Policy for details.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Kenya. Any disputes arising from or relating to these Terms shall be resolved in the courts of Nairobi, Kenya.
10. Changes to Terms
We may update these Terms from time to time. Updates will be posted on our website with the effective date. Continued use of our services constitutes your acceptance of the revised Terms.
11. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Wiso Technics and Communications Ltd
Gilfillan House, 5th Floor
Kenyatta Avenue, Nairobi
Email: wisotech@gmail.com
Phone: +254 722 678 511
By using our products and services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.